Order Pick-Up

Important Information for Order Pick-Up

Orders for pick-up must be placed in advance over the phone or online.

We offer limited on-site service at our Windsor, Connecticut location. A showroom and sales staff are available. All orders must be placed online or by phone prior to visiting this location for order pick-up.

Additional Order Pick-Up Information

• Call 888-378-8473 to let us know you have arrived.
• Order pick-up can be completed at the customer’s convenience during normal business hours.
• You will receive an email when your order is ready for pick-up. In some cases (for example, when a Tire & Wheel Package is purchased or studding/heat cycling/shaving are included in your order), we will contact you via phone to let you know when your order is ready for pick-up.
• The credit card will be charged at the time of pick-up.
• Credit card holders must be present and show the credit card used to pay for the order at time of pick-up.
• Installation services are not available at this location, however, Tire Rack has a national network of thousands of independent Recommended Installers ready to handle your installation needs.

Mobile Installation Option

We will bring your new tires to your home or office for convenient tire installation. Choose our mobile tire installation option at checkout to set up an appointment that fits your schedule. If you have already received your tires, call 888-680-2727.

Learn More About Mobile Installation