Order Pick-Up

Important Information for Order Pick-Up

Orders for pick-up must be placed in advance over the phone or online.

We offer limited on-site service at our Shreveport, Louisiana location. A showroom and sales staff are not available. All orders must be placed online or by phone prior to visiting this location for order pick-up.

Additional Order Pick-Up Information

• Call 888-596-5090 to let us know you have arrived.
• Order pick-up can be completed at the customer’s convenience during normal business hours.
• You will receive an email when your order is ready for pick-up. In some cases (for example, when a Tire & Wheel Package is purchased or studding/heat cycling/shaving are included in your order), we will contact you via phone to let you know when your order is ready for pick-up.
• The credit card will be charged at time of pick-up.
• Credit card holders must be present and show the credit card used to pay for the order at time of pick-up.
• Additional photo ID is also required.
• Installation services are not available at this location, however, Tire Rack has a national network of thousands of independent Recommended Installers ready to handle your installation needs.