Order Pick-Up

Windsor Distribution Center

Connecticut Location MapView on Google Maps
  • Address

    100 International Drive Windsor, CT 06095

    See on Map
  • Contact

    888-541-1777

    Fax: 574-236-7707

    Customer Care: 888-981-3953

    Order Pick-Up: 888-378-8473

  • Hours for Order Pick-Up

    Mon-Fri: 8-6, Sat-Sun: Closed

    Eastern time

Important Information for Order Pick-Up

Orders for pick-up must be placed in advance over the phone or online.

We offer limited on-site service at our Windsor, Connecticut location. A showroom and sales staff are available. All orders must be placed online or by phone prior to visiting this location for order pick-up.

Additional Order Pick-Up Information

  • Call 888-378-8473 to let us know you have arrived.
  • Order pick-up can be completed at the customer’s convenience during normal business hours.
  • You will receive an email when your order is ready for pick-up. In some cases (for example, when a Tire & Wheel Package is purchased or studding/heat cycling/shaving are included in your order), we will contact you via phone to let you know when your order is ready for pick-up.
  • The credit card will be charged at the time of pick-up.
  • Credit card holders must be present and show the credit card used to pay for the order at time of pick-up.
  • Installation services are not available at this location, however, Tire Rack has a national network of thousands of independent Recommended Installers ready to handle your installation needs.

Mobile Installation Option

We will bring your new tires to your home or office for convenient tire installation. Choose our mobile tire installation option at checkout to set up an appointment that fits your schedule. If you have already received your tires, call 888-680-2727.

Learn More About Mobile Installation
Tire Rack Mobile Installation technician at installing new tires on a red Volkswagen Golf at residential location
Tire Rack Recommended Installer Network

Tire Rack Recommended Installer Network

With over 10,000 approved and trusted installers across America, you’re in excellent hands.

World-Class Customer Care

World-Class Customer Care

Need help? You’ll reach a U.S.-based team whose expert guidance helps drive Tire Rack’s Net Promoter Score of 86.5*, well above the 80+ benchmark for “world‑class.”

*May 2026

Revolutionizing Tire Buying Since 1979

Revolutionizing Tire Buying Since 1979

From our first location to launching nationwide mail order to creating TireRack.com, we believe in bringing you The Way Tire Buying Should Be.™

Independent Tire Testing Program

Independent Tire Testing Program

We test tires on the road and on our specially designed track to simulate real-world dry and wet conditions. Independent, unbiased results to help inform your choice.

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Real Drivers. Real Miles. Real Talk.

Tire Rack verified customer reviews come backed by over 3.4 billion real-world miles.

Need help choosing the right products for your vehicle? Our US-based team of highly trained experts has the knowledge and passion to help. Just pick up the phone and give us a ring. Or let's chat via email. We love solving problems and lending a hand (or an ear).

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